:root {
  /* Charte Webananas (Astra) */
  --pnn-accent: #EDAF30;       /* orange — CTA, boutons */
  --pnn-accent-dark: #c99429;  /* orange assombri (hover) */
  --pnn-secondary: #00947C;    /* vert — titres de section, liens, statut "Résolu" */
  --pnn-secondary-dark: #007f68;
  --pnn-heading: #2c2927;      /* titres */
  --pnn-text: #534a45;         /* texte courant */
  --pnn-bg: #f2f1e5;           /* fond de page */
  --pnn-alt-bg: #F2F5F7;       /* fond des sections alternées */
  --pnn-surface: #ffffff;
  --pnn-border: #e2ddd2;
  --pnn-muted: #8a8079;
  --pnn-red: #c0392b;
  --pnn-grey: #9a9a90;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;
}

* { box-sizing: border-box; }

body {
  margin: 0;
  background: var(--pnn-bg);
  color: var(--pnn-text);
}

a { color: var(--pnn-secondary); }
a:hover { color: var(--pnn-secondary-dark); }

.topbar {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  gap: 8px 24px;
  padding: 12px 24px;
  background: var(--pnn-surface);
  border-bottom: 1px solid var(--pnn-border);
}
.topbar-brand { font-weight: 700; color: var(--pnn-heading); flex-shrink: 0; }
.topbar-nav { display: flex; flex-wrap: wrap; gap: 8px 16px; flex: 1; min-width: 0; }
.topbar-nav a { color: var(--pnn-heading); text-decoration: none; padding: 6px 0; }
.topbar-nav a:hover { color: var(--pnn-secondary); }
.topbar-user { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 10px; min-width: 0; font-size: 14px; color: var(--pnn-muted); }
.topbar-user > span { overflow-wrap: anywhere; }

.container { max-width: 1100px; margin: 0 auto; padding: 24px; }

/* Pas de grands titres dans l'outil : 16px/600 au maximum, quelle que soit la balise. */
h1, h2, h3 { color: var(--pnn-heading); font-size: 16px; font-weight: 600; margin: 0 0 8px; }
h2 { color: var(--pnn-secondary); }

.card {
  background: var(--pnn-surface);
  border: 1px solid var(--pnn-border);
  border-radius: 12px;
  padding: 16px;
  margin-bottom: 16px;
}

.table { width: 100%; border-collapse: collapse; margin-bottom: 16px; }
.table th, .table td { text-align: left; padding: 8px; border-bottom: 1px solid var(--pnn-border); vertical-align: top; }
.table th { font-size: 12px; text-transform: uppercase; color: var(--pnn-muted); background: var(--pnn-alt-bg); }

.muted { color: var(--pnn-muted); }
.small { font-size: 12px; }

/* Ligne icône + texte uniforme (retour utilisateur) : la source (appareil/navigateur) et l'URL
   partagent la même mise en page — plus de pastille pour l'une et lien nu pour l'autre. */
.meta-line { display: flex; align-items: center; gap: 6px; }
.meta-icon { flex-shrink: 0; width: 14px; text-align: center; font-size: 12px; line-height: 1; }

.ticket-page-link {
  /* flex:1 + min-width:0 (pas inline-block) : nécessaire pour que l'ellipsis fonctionne dans
     la ligne flex .meta-line, sinon le texte déborde au lieu d'être tronqué. */
  flex: 1;
  min-width: 0;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

.badge {
  display: inline-block;
  padding: 2px 8px;
  border-radius: 9999px;
  background: var(--pnn-alt-bg);
  color: var(--pnn-text);
  font-size: 12px;
  margin-right: 4px;
}
.badge-recette { background: var(--pnn-alt-bg); color: var(--pnn-text); }
.badge-maintenance { background: #faf0d8; color: var(--pnn-accent-dark); }
.badge-ok { background: #dbf0eb; color: var(--pnn-secondary); }
.badge-error { background: #fbdada; color: var(--pnn-red); }

.status-counters { display: flex; gap: 6px; flex-wrap: wrap; margin-bottom: 12px; }
.status-counter { cursor: pointer; }
.status-counter strong { font-weight: 700; }

.button, button {
  font-family: inherit;
  cursor: pointer;
}
.button, form button[type="submit"]:not(.link-button):not(.status-pill) {
  display: inline-block;
  background: var(--pnn-accent);
  color: var(--pnn-heading);
  border: none;
  padding: 8px 14px;
  border-radius: 8px;
  text-decoration: none;
  font-size: 14px;
  font-weight: 600;
}
.button:hover, form button[type="submit"]:not(.link-button):not(.status-pill):hover { background: var(--pnn-accent-dark); }
.button.small { padding: 4px 10px; font-size: 12px; }

.link-button {
  background: none;
  border: none;
  color: var(--pnn-secondary);
  text-decoration: underline;
  padding: 0;
  font-size: 14px;
}
.link-button.danger { color: var(--pnn-red); }

.status-checkboxes { display: flex; gap: 10px; flex-wrap: wrap; align-items: center; }
.checkbox-label { display: flex; align-items: center; gap: 4px; font-size: 13px; color: var(--pnn-text); cursor: pointer; }

.ticket-accordion-row td { padding: 0 8px 16px 8px; border-bottom: 1px solid var(--pnn-border); }
.ticket-accordion-inner { background: var(--pnn-alt-bg); border-radius: 12px; padding: 16px; }
.ticket-accordion-inner .messages { max-height: 260px; }
.ticket-toggle-btn { white-space: nowrap; }

.inline-form { display: inline; }
.form-inline { display: flex; gap: 8px; align-items: center; margin-bottom: 16px; }
.form-inline input, .form-inline select { padding: 6px 8px; border: 1px solid var(--pnn-border); border-radius: 6px; }

.form-grid { display: grid; grid-template-columns: 1fr 1fr; gap: 12px 16px; }
.form-grid label { display: flex; flex-direction: column; gap: 4px; font-size: 13px; color: var(--pnn-muted); }
.form-grid input, .form-grid select { padding: 8px; border: 1px solid var(--pnn-border); border-radius: 6px; font-size: 14px; color: var(--pnn-text); }
.form-grid button { grid-column: 1 / -1; width: fit-content; }

.status-buttons { display: flex; gap: 4px; flex-wrap: wrap; }
.status-pill {
  border: 1px solid var(--pnn-border);
  background: #fff;
  border-radius: 9999px;
  padding: 4px 10px;
  font-size: 12px;
  color: var(--pnn-muted);
}
.status-pill.active.status-new { background: var(--pnn-alt-bg); color: #6b6b64; border-color: #6b6b64; }
.status-pill.active.status-in_progress { background: #faf0d8; color: var(--pnn-accent-dark); border-color: var(--pnn-accent); }
.status-pill.active.status-resolved { background: #dbf0eb; color: var(--pnn-secondary); border-color: var(--pnn-secondary); }
.status-pill.active.status-cancelled { background: #eee; color: var(--pnn-grey); border-color: var(--pnn-grey); }

.screenshot { max-width: 100%; border-radius: 12px; border: 1px solid var(--pnn-border); margin: 8px 0; }

.snippet-box {
  display: block;
  background: var(--pnn-heading);
  color: #f5f5f0;
  padding: 14px;
  border-radius: 12px;
  font-size: 13px;
  overflow-x: auto;
  white-space: pre-wrap;
  margin-bottom: 10px;
}

.ticket-detail { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; align-items: start; }
@media (max-width: 900px) { .ticket-detail { grid-template-columns: 1fr; } }

.messages { display: flex; flex-direction: column; gap: 8px; margin-bottom: 16px; max-height: 420px; overflow-y: auto; }
.message { border: 1px solid var(--pnn-border); border-radius: 12px; padding: 8px 10px; max-width: 82%; }
.message-admin { background: #faf0d8; }
.message-client { background: var(--pnn-alt-bg); }
/* Décalage selon le camp (retour utilisateur) : distinct de la couleur ci-dessus qui encode QUI a écrit. */
.message-mine { align-self: flex-end; }
.message-theirs { align-self: flex-start; }
.message-meta { display: flex; justify-content: space-between; margin-bottom: 4px; }

.reply-form textarea { width: 100%; min-height: 70px; padding: 8px; border: 1px solid var(--pnn-border); border-radius: 6px; font-family: inherit; }

/* Barre d'outils compacte de réponse : @ pour mentionner, 📎 pour joindre, alignés sur Envoyer. */
.reply-toolbar { display: flex; align-items: center; gap: 8px; margin-top: 8px; }
.toolbar-icon-btn {
  display: flex; align-items: center; justify-content: center;
  width: 32px; height: 32px;
  border: 1px solid var(--pnn-border); border-radius: 8px;
  background: var(--pnn-surface); cursor: pointer; font-size: 14px; flex-shrink: 0;
}
.toolbar-icon-btn:hover { background: var(--pnn-alt-bg); }
.toolbar-mention { position: relative; }
.mention-menu {
  position: absolute; bottom: 38px; left: 0;
  background: var(--pnn-surface); border: 1px solid var(--pnn-border); border-radius: 8px;
  padding: 4px; min-width: 160px; z-index: 5;
}
.mention-option {
  display: block; width: 100%; text-align: left; background: none; border: none;
  padding: 6px 8px; border-radius: 6px; cursor: pointer; font-size: 13px; color: var(--pnn-heading);
}
.mention-option:hover { background: var(--pnn-alt-bg); }
.mention-empty { display: block; padding: 6px 8px; }
.toolbar-chosen { flex: 1; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }

/* Chips de mentions choisies (retour utilisateur : plusieurs mentions possibles par message,
   rendre explicite qui sera identifié/notifié) — vide -> aucun espace réservé. */
.mention-chips { display: flex; flex-wrap: wrap; gap: 6px; margin-top: 6px; }
.mention-chips:empty { margin-top: 0; }
.mention-chip {
  display: inline-flex; align-items: center; gap: 4px;
  background: var(--pnn-alt-bg); border: 1px solid var(--pnn-border);
  border-radius: 9999px; padding: 3px 4px 3px 8px; font-size: 12px; color: var(--pnn-text);
}
.mention-chip-remove {
  background: none; border: none; padding: 0 2px; margin: 0; cursor: pointer;
  color: var(--pnn-muted); font-size: 12px; line-height: 1;
}
.mention-chip-remove:hover { color: var(--pnn-heading); }
.reply-send { margin-left: auto; }

.flash { background: #dbf0eb; color: var(--pnn-secondary); padding: 10px 14px; border-radius: 6px; margin-bottom: 16px; }
.error { background: #fbdada; color: var(--pnn-red); padding: 10px 14px; border-radius: 6px; margin-bottom: 16px; }

.login-body { display: flex; align-items: center; justify-content: center; min-height: 100vh; background: var(--pnn-bg); }
.login-card {
  background: var(--pnn-surface);
  border: 1px solid var(--pnn-border);
  border-radius: 12px;
  padding: 32px;
  width: 320px;
  display: flex;
  flex-direction: column;
  gap: 12px;
}
.login-card h1 { margin: 0; }
.login-card label { display: flex; flex-direction: column; gap: 4px; font-size: 13px; color: var(--pnn-muted); }
.login-card input { padding: 10px; border: 1px solid var(--pnn-border); border-radius: 6px; }
.login-card button { margin-top: 8px; padding: 10px; border: none; border-radius: 8px; background: var(--pnn-accent); color: var(--pnn-heading); font-size: 14px; font-weight: 600; }

/* ── Signananas (ajouts, mêmes tokens que ci-dessus) ─────────────────────────────── */
.stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(180px, 1fr)); gap: 16px; margin: 16px 0; }
.stat { display: flex; flex-direction: column; gap: 4px; margin: 0; }
.stat-value { font-size: 28px; font-weight: 700; color: var(--pnn-heading); }

.form-grid input[type="color"] { height: 38px; padding: 2px; }
.form-grid .span-2 { grid-column: 1 / -1; }
.section-actions { display: flex; align-items: center; justify-content: space-between; gap: 12px; }
.badge-archived { background: #eee; color: var(--pnn-grey); }

/* Aperçu d'image : damier pour repérer les fonds transparents */
.asset-thumb {
  display: flex; align-items: center; justify-content: center;
  width: 120px; height: 56px; overflow: hidden;
  border: 1px solid var(--pnn-border); border-radius: 8px;
  background: repeating-conic-gradient(#f2f5f7 0% 25%, #fff 0% 50%) 50% / 12px 12px;
}
.asset-thumb img { max-width: 100%; max-height: 100%; }
.asset-empty { color: var(--pnn-muted); font-size: 12px; }
.upload-form { display: flex; gap: 8px; align-items: center; }
.upload-form input[type="file"] { font-size: 12px; max-width: 220px; }

/* Éditeur de templates */
.editor-layout { display: grid; grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr); gap: 20px; align-items: start; }
/* Générateur : colonne de saisie 1/3, aperçu 2/3 (signature complète visible sans réduire la fenêtre) */
.editor-layout--wide { grid-template-columns: minmax(0, 1fr) minmax(0, 2fr); }
.container-wide { max-width: none; }
/* minmax(0, 1fr) et non 1fr seul : sans le minimum à 0, une piste de grille ne peut pas descendre
   sous la largeur naturelle de son contenu (tableau, champs…), ce qui faisait déborder la page. */
@media (max-width: 1000px) { .editor-layout, .editor-layout--wide { grid-template-columns: minmax(0, 1fr); } }
.editor-preview { position: sticky; top: 16px; }
.code-editor {
  width: 100%; min-height: 360px; padding: 10px; resize: vertical;
  font-family: ui-monospace, SFMono-Regular, Menlo, monospace; font-size: 12px; line-height: 1.5;
  color: var(--pnn-heading); background: var(--pnn-alt-bg);
  border: 1px solid var(--pnn-border); border-radius: 8px; tab-size: 2;
}
.preview-frame { display: block; width: 100%; min-height: 80px; max-height: 80vh; border: 1px solid var(--pnn-border); border-radius: 8px; background: #fff; transition: height 0.15s ease; }
.setting-row input[type="text"], .setting-row input[type="color"], .setting-row select {
  width: 100%; padding: 6px 8px; border: 1px solid var(--pnn-border); border-radius: 6px; font-size: 13px;
}
.setting-row input[type="color"] { height: 32px; padding: 2px; }
code { font-size: 12px; background: var(--pnn-alt-bg); padding: 1px 4px; border-radius: 4px; }

/* Connexion : plusieurs formulaires dans la carte */
.login-card form { display: flex; flex-direction: column; gap: 12px; }
.login-alt { border-top: 1px solid var(--pnn-border); padding-top: 12px; margin-top: 4px; }
.login-alt summary { cursor: pointer; margin-bottom: 12px; }

.setting-table select, .setting-table input { width: 100%; max-width: 220px; padding: 6px 8px; border: 1px solid var(--pnn-border); border-radius: 6px; font-size: 13px; }
.setting-table input[type="color"] { height: 32px; padding: 2px; max-width: 80px; }

/* Galerie de modèles (générateur) */
.template-gallery { display: grid; grid-template-columns: repeat(auto-fill, minmax(110px, 1fr)); gap: 10px; margin-top: 4px; }
.template-card {
  display: flex; flex-direction: column; align-items: center; gap: 6px;
  padding: 12px 8px; border: 1px solid var(--pnn-border); border-radius: 10px;
  background: var(--pnn-surface); color: var(--pnn-muted); cursor: pointer; font: inherit;
}
.template-card:hover { border-color: var(--pnn-secondary); color: var(--pnn-heading); }
.template-card:focus-visible { outline: 2px solid var(--pnn-secondary); outline-offset: 2px; }
.template-card.active { border-color: var(--pnn-accent); background: #fbf3de; color: var(--pnn-heading); }
.template-card-icon { display: flex; }
.template-card-name { font-size: 12px; font-weight: 600; text-align: center; line-height: 1.2; }

/* Champs et réseaux masqués selon le modèle actif : la saisie reste en mémoire, seul l'affichage change */
[data-field][hidden] { display: none; }
.hide-labels .social-label-cell { display: none; }

/* Tableau des réseaux sociaux (générateur) : défile horizontalement sur petit écran plutôt que de
   faire déborder toute la page (colonnes en pixels fixes, ne se réduisent pas). */
.table-scroll { overflow-x: auto; -webkit-overflow-scrolling: touch; }